76bd Privacy Policy
Your privacy matters to us. This Privacy Policy explains precisely how 76bd collects, uses, stores, and protects the personal data of every player on our platform — from account registration and KYC verification through to payment processing and customer support interactions.
Introduction
76bd ("we", "us", "our", or "the Platform") is committed to protecting the privacy and personal data of every individual who visits, registers on, or interacts with our online betting and gaming platform at 76bd.io (the "Platform"). This Privacy Policy is a binding document that forms part of the overall Terms & Conditions governing your use of 76bd.
This Privacy Policy describes in clear, plain English the categories of personal data we collect from players and visitors, the purposes for which that data is processed, the third parties with whom it may be shared, the security measures in place to protect it, how long we keep it, and what rights you have in relation to your personal data.
76bd operates primarily for players located in Bangladesh and processes all account transactions in Bangladeshi Taka (BDT, ৳). Where this policy references legal bases for processing personal data, those references reflect internationally recognised data protection principles applied by 76bd in the course of operating a responsible gaming platform.
By creating an account on 76bd, making a deposit, accessing any game, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, you must not use the Platform.
Data We Collect
76bd collects personal data in several categories depending on how you interact with the Platform. The following table summarises what we collect and why:
| Category | Data Points | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, National ID number, passport number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Mobile number, email address, residential address (city/division) | Account communication, deposit/withdrawal confirmation, support |
| Financial Data | bKash/Nagad/Rocket account number (masked), transaction reference numbers, deposit and withdrawal history | Payment processing, anti-money laundering compliance, withdrawal verification |
| Technical Data | IP address, device type, operating system, browser type, session tokens, time-zone (BST UTC+6) | Fraud prevention, platform security, geographic access control |
| Usage Data | Game history, bet amounts, win/loss records, session duration, pages visited | Responsible gaming monitoring, platform improvement, bonus eligibility |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Dispute resolution, support quality, compliance record-keeping |
| KYC Documents | Scanned National ID, passport bio page, utility bill, bank/MFS statement | Identity verification, fraud prevention, AML compliance |
We do not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless explicitly required for regulatory compliance and with your explicit prior consent.
How We Collect Data
76bd collects personal data through the following means:
- Direct submission: Information you provide when registering an account, completing KYC verification, submitting a support ticket, or contacting us by email at [email protected].
- Automated technical collection: When you access the Platform, our servers automatically record your IP address, device identifiers, browser fingerprint, session duration, and click-path data via server logs and first-party analytics tools.
- Payment provider data: When you deposit or withdraw using bKash, Nagad, Rocket, Upay, SureCash, Visa, or Mastercard, the respective payment provider shares with us the minimum transaction data required to credit your account or process your withdrawal. Full card numbers and mobile banking PINs are never transmitted to or stored by 76bd.
- Game provider data: Third-party game studios (such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi) may share session data — including game round IDs, bet amounts, and outcomes — with 76bd for the purpose of populating your account transaction history and resolving disputes.
- Cookies and tracking technologies: First-party cookies are used to maintain your session state and remember your platform preferences. See Section 07 for full details.
How We Use Your Data
76bd processes personal data only for specific, documented purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The primary purposes are:
- Account management: Creating, maintaining, and securing your 76bd account, including password reset, session management, and account preference storage.
- Identity and age verification: Confirming that you are aged 21 or above and that your identity matches the details provided at registration, in compliance with our responsible gaming obligations.
- Payment processing: Crediting deposits to your balance, processing withdrawal requests, reconciling transaction records, and investigating any disputed transactions involving bKash, Nagad, Rocket, or card payments.
- Fraud prevention and security: Detecting suspicious login patterns, identifying multi-accounting behaviour, monitoring for money laundering indicators, and protecting the integrity of the Platform for all players.
- Responsible gaming: Monitoring usage patterns to identify potentially problematic gambling behaviour, enforcing self-exclusion requests, and proactively offering support tools such as deposit limits and cooling-off periods.
- Regulatory compliance: Maintaining transaction and identity records in accordance with applicable anti-money laundering (AML) obligations and producing reports if required by a competent authority.
- Customer support: Processing and responding to support requests, resolving account disputes, and maintaining records of communications for quality assurance and compliance.
- Platform improvement: Analysing aggregated, anonymised usage data to improve game performance, user experience, and the range of products offered on 76bd.
- Marketing communications (opt-in only): Sending promotional emails, bonus notifications, and personalised offers where you have explicitly opted in to receive such communications. You may opt out at any time by contacting [email protected].
Legal Basis for Processing
76bd processes your personal data on the following legal bases, consistent with internationally recognised data protection principles:
- Contractual necessity: Processing required to provide you with the Platform services you have requested — including account registration, deposit processing, game access, and withdrawal handling — is necessary to perform the contract between you and 76bd.
- Legal obligation: Certain processing activities — particularly KYC identity verification, AML transaction monitoring, and the retention of financial records — are required to comply with applicable legal and regulatory obligations.
- Legitimate interests: Fraud detection, platform security, responsible gaming monitoring, and internal analytics are processed on the basis of 76bd's legitimate business interests, provided those interests are not overridden by your fundamental rights and freedoms.
- Consent: Processing for direct marketing communications and the use of non-essential cookies is carried out only on the basis of your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Data Sharing & Disclosure
76bd does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited and controlled circumstances:
- Payment processors: bKash, Nagad, Rocket, Upay, SureCash, Visa, and Mastercard receive the minimum data necessary to process your transaction. Each payment partner operates under its own privacy policy and security certification.
- Game providers: Studios such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi receive a session token and player ID (not your full identity data) to launch game sessions and return game results to your account.
- KYC and identity verification services: Where 76bd uses a third-party identity verification provider to authenticate documents submitted during KYC, your identity documents are processed by that provider under strict data processing agreements.
- Cloud infrastructure and hosting providers: 76bd's platform is hosted on secure cloud infrastructure. Hosting providers access data only as necessary for infrastructure management and are bound by confidentiality obligations.
- Legal and regulatory authorities: 76bd may be required to disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where compelled to do so by a valid legal process or regulatory requirement.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of 76bd's business, personal data held by 76bd may be transferred to the successor entity, subject to that entity honouring the commitments in this Privacy Policy.
Cookies & Tracking Technologies
76bd uses cookies and similar tracking technologies to operate the Platform efficiently and to provide a personalised experience. A cookie is a small text file placed on your device by our web server when you visit the Platform. The following categories of cookies are used:
- Strictly necessary cookies: These cookies are essential for the Platform to function. They maintain your login session, store your account authentication token, and enable core features such as the game lobby and account dashboard. These cookies cannot be disabled without breaking the Platform.
- Functional cookies: These cookies remember your preferences — such as your chosen language setting (English), preferred deposit method, and notification preferences — so you do not need to reconfigure them on every visit.
- Analytics cookies: First-party analytics cookies help us understand how players navigate the Platform, which game categories are most popular, and where usability improvements are needed. This data is aggregated and anonymised before analysis.
- Security cookies: Cookies used to detect and prevent fraudulent login attempts, CSRF attacks, and session hijacking. These are classified as strictly necessary.
76bd does not use third-party advertising or retargeting cookies. You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in or using account features.
Data Retention
76bd retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account identity and KYC documents | 5 years after account closure | AML compliance obligation |
| Financial transaction records | 5 years after transaction date | AML and financial record-keeping |
| Game history and betting records | 3 years after account closure | Dispute resolution, responsible gaming audit |
| Support communications | 2 years after resolution | Dispute resolution, compliance |
| Marketing preferences | Until opt-out or account closure | Consent |
| Technical and access logs | 12 months | Security and fraud investigation |
When personal data is no longer required, 76bd will securely delete or anonymise it in a manner that prevents reconstruction of the original data. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.
Data Security
76bd implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. Key security controls include:
- 256-bit SSL/TLS encryption: All data transmitted between your browser or mobile device and the 76bd Platform is encrypted using industry-standard TLS 1.2 or higher. This protects your credentials and payment data in transit.
- Encrypted data storage: Sensitive data fields — including identity document numbers and payment method identifiers — are encrypted at rest using AES-256 encryption within our database infrastructure.
- Access controls: Access to personal data is restricted on a strict need-to-know basis. 76bd staff members are granted only the minimum level of data access required for their role. All internal access is logged and audited.
- Multi-factor authentication: Administrative access to systems holding personal data requires multi-factor authentication. Account-level MFA is available to all players and strongly encouraged.
- Intrusion detection and monitoring: 76bd operates continuous monitoring systems to detect and respond to suspicious activity, attempted breaches, and anomalous access patterns.
- Third-party security audits: 76bd undergoes periodic security assessments to identify and remediate vulnerabilities before they can be exploited.
Despite our best efforts, no system can guarantee absolute security. In the unlikely event of a data breach that poses a significant risk to your rights and interests, 76bd will notify affected users in a timely manner and take all reasonable steps to contain and remediate the incident.
Your Rights
As a data subject, you have the following rights in relation to the personal data 76bd holds about you. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and include your registered username and a description of your request.
Request a copy of all personal data 76bd holds about you, along with information about how it is being processed.
Request correction of any inaccurate or incomplete personal data held in your account. Note that KYC documents must match your legal identity.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations (e.g., AML records must be kept for 5 years).
Request that 76bd restrict processing of your data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
Request a structured, machine-readable copy of the personal data you provided to 76bd, where technically feasible.
Object to processing of your data based on legitimate interests, including profiling for responsible gaming monitoring and direct marketing communications.
Where processing is based on your consent (e.g., marketing emails), you may withdraw consent at any time without affecting the legality of prior processing.
If you believe your data rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
76bd will respond to all data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period.
Children's Privacy
The 76bd Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. Registration on the Platform requires affirmative confirmation that you are aged 21 or older, and identity verification procedures are in place to enforce this requirement.
If 76bd discovers or is notified that personal data has been collected from a person under the age of 21, we will immediately close the associated account, return any deposited funds to the payment source used, and permanently delete all personal data associated with that account from our systems.
Third-Party Links
The 76bd Platform may contain references to third-party services, including game studios, payment providers, and sports data feeds. These third parties operate under their own independent privacy policies. 76bd is not responsible for the privacy practices, content, or security of any third-party service.
Specifically, when you interact with a payment method such as bKash, Nagad, or Rocket — whether through an in-app redirect or a payment gateway interface — you are operating within that provider's own application environment and subject to their privacy policy and terms of service. We recommend reviewing the privacy policies of bKash (bkash.com), Nagad (nagad.com.bd), and Rocket (dutchbanglabank.com) for information about how they handle your financial data.
Game content delivered by studios such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and Ezugi is rendered within iframes or integrated game clients. These studios may process technical session data (game round IDs, RNG outcomes) independently. 76bd selects game partners who maintain high standards of data protection.
Policy Changes
76bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable legal obligations. When material changes are made — meaning changes that significantly affect how we collect, use, or share your personal data — we will notify you by:
- Posting a prominent notice on the Platform informing you of the update and its effective date.
- Sending an email notification to the address registered on your account where the changes are significant enough to require renewed consent or awareness.
Minor clarifications or editorial changes that do not affect the substance of this policy will be updated without individual notification, though the "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically to remain informed about how 76bd protects your data.
Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not accept the revised policy, you must cease using the Platform and contact [email protected] to request account closure.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 76bd processes your personal data, please contact our support team using the details below. All privacy-related enquiries are handled with priority and confidentiality.
Support Email: [email protected]
Subject Line: Please use "Privacy Policy Enquiry" or "Data Rights Request" so your message is routed to the correct team.
Response Time: We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6). Data rights requests will be fulfilled within 30 calendar days as described in Section 10.
Operating Hours: Our support team operates 24 hours a day, 7 days a week, including Bangladeshi public holidays (Eid, Pohela Boishakh, Victory Day, Independence Day).
Our Data Protection Commitments
Six core pillars that define how 76bd safeguards your personal information every day.
Every byte of data exchanged between your device and 76bd travels through TLS-encrypted channels. Your credentials, payment details, and personal information are protected in transit at all times.
Our identity verification process — including National ID and document checks — ensures only verified adults aged 21 and above can access real-money gaming, protecting the platform and all its users.
76bd has a firm and unconditional policy of never selling, renting, or trading your personal data to advertisers, data brokers, or any third party for commercial gain. Your data stays with 76bd.
When you deposit via bKash, Nagad, or Rocket, your PIN and full account credentials never pass through 76bd systems. We receive only a masked reference — your MFS security is intact.
We do not hoard data indefinitely. Clear retention schedules mean your personal information is deleted or anonymised as soon as it is no longer required for operational or legal purposes.
Access, rectify, erase, or port your data — all eight internationally recognised data subject rights are honoured by 76bd. Submit a request to [email protected] and receive a response within 30 days.
Experience 76bd — Safe, Fair & Trusted
Now that you know how seriously 76bd takes your privacy, explore our full range of games and sports betting options. From BPL cricket and T20 live odds to Pragmatic Play slots and Evolution Gaming live casino — it's all here, secured and ready for you.
21+ Only · Bangladesh Players · BDT Transactions · BST (UTC+6)